Product safety

Product recalls

Manufacturers, importers and retailers have a legal responsibility to ensure the goods they sell are safe. Sometimes problems come to light after sale and remedial action is taken to correct faults.

Product recalls or safety notices are issued when problems are identified that could affect the safety of the user or consumer. They provide information on action you should take if you have bought the item and who to contact for further action.

The Chartered Trading Standards Institute (CTSI) publish the latest product recalls on their website (external link).

 

Electrical safety in the home

Electrical Safety First is a UK charity. Their mission is to help prevent death, injury and damage caused by electricity. They work in partnership with government, industry and others to help reduce the greatest risks. Advice on electrical safety in the home is available at electricalsafetyfirst.org.uk.

Registering your electrical appliances makes it easier for the manufacturer to inform you if an item is faulty or dangerous. Find further information and register at www.registermyappliance.org.uk (external link).

 

If you have bought goods you suspect are unsafe, contact Advice Direct Scotland who will provide advice and pass relevant information on to Trading Standards.

 




Consumer and Business Education
Tel: 01592 583141 Contact Consumer and Business Education online


Advice Direct Scotland
Tel: 0808 164 6000
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