Employee Counselling Service

Employee Counselling Contract

Time for Talking (otherwise known as Therapeutic Counselling Services) will continue to provide the Council’s employee counselling service for a further three years up to the 31st March 2021 after being successful in the recent tender process,

TFT’s counsellors provide specialist expertise and offer the most up to date treatment. They will assess the underlying route cause of any issues and educate employees on self-help strategies to prevent the risk of any re-occurring problems.

As this is a continuation of service from TFT you will be aware that the initial method of service is via telephone counselling. Face to face counselling will only be provided where after a telephone consultation the Counsellor recommends that the employee will gain more benefit from face to face sessions.

Who can access Employee Counselling?

The service is open to all employees of Fife Council including those who are off work due to sickness or other reasons. Counselling is for both work-related and personal problems and cover issues such as personal or emotional difficulties, relationship or family concerns, stress, harassment or bullying, bereavement, etc.

How to refer an employee

Managers must have relevant authority or permission from the budget holder before referring an employee as you will be required to provide a valid cost centre number for recharging purposes.

To make a referral click here 

This will take you to an electronic referral form which all fields with an asterix (*) need to be completed prior to submitting the form. If you need assistance please contact HR Direct helpline on VOIP 2000 or 01592 583200 (external)

It is essential that any referrals are discussed with the employee prior to referring to Time for Talking.




The main office for telephone and Skype counselling is in Motherwell, and this is complemented across Fife, when required, providing face-to-face counselling in appropriate premises in Dunfermline, Glenrothes, Kirkcaldy, North Queensferry and Leven.


Time for Talking have premises at the following locations;


Netherby Park, Glenrothes, KY6 3PL

83 St. Clair Street, Kirkcaldy, KY1 2NW

5 East Bay, North Queensferry, Inverkeithing, KY11 1JX

29 Kirkton Road, Burntisland, KY3 0BY

The Centre, Leven Community Centre, Commercial Road, KY8 4QW

14A Links Road, Lundin Links, Leven, KY8 6AT


All locations are accessible by public transport.


Before managers refer they must have the relevant authority or permission from the budget holder as services are charged for the cost of this service.

Costs per appointment are as follows:

  • Telephone / other contact media e.g. skype, on-line chat - £36.75
  • Face to face - £52.00
  • Maximum of 4 appointments

Invoicing Process

The payment process will be managed centrally through our ERP system and will be coordinated by Human Resources.  Arrangements are in place to recharge to the cost centre number you have supplied on the referral form for payment. 






HSCP and HR Shared Services

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